Service Agreement Terms

You may access the website on a temporary basis. Our company reserves the right to withdraw all or part of the website or to amend the service provided or the information and materials provided on the website at any time and without notice. Our company shall not be liable for any loss or damage howsoever arising if the website or any part of it is not available for any period of time.

Terms and Conditions Acceptance

Your engagement with our Online Platforms is subject to the stipulations of our Terms of Use, which include and link to the Organisation Privacy Statement and Supplement. Each interaction on our platforms signifies your acknowledgment and agreement to these terms. If you dissent from the terms outlined in the Organisation Privacy Statement and Supplement, or the use of your information as detailed therein, it is imperative that you cease using our Online Platforms immediately.

Our Responsibility Limitation

The exclusions and limitations of liability contained in the Online Terms do not apply to a party’s liability: (i) for fraud or wilful default; (ii) for death or personal injury caused by its negligence; or (iii) where such limitation or exclusion cannot lawfully be excluded.
Except as set out in the Online Terms, shall not be responsible for losses that result from its failure to comply with the Online Terms including, but not limited to, losses that fall into the following categories:
  • indirect or consequential losses;
  • loss of income or revenue
  • loss of business;
  • loss of anticipated savings; or
  • loss or corruption of data.

Prohibited Practices

It is strictly prohibited to disrupt or damage our websites, their contents or their security measures or to harass or disparage Company or our products or services or personnel. No unsolicited email (spam) may be directed to or through our websites.

Inquiry Options

Our websites and their content are protected by copyright, trademark, and other laws of the countries. Company and its licensors exclusively own all right, title and interest in and to the content, including all associated intellectual property rights. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the content. No licenses or rights are granted to you by implication or otherwise in or to any intellectual property rights owned or controlled by Company or its licensors.
Subject to your compliance with the terms and conditions of these Terms of Use, Company authorizes you to download, view and print any content provided on our websites, solely for your personal and non-commercial use, and subject to the terms and restrictions set forth in these Terms of Use. No content on our websites may be otherwise reproduced, stored, altered or further distributed without our prior written permission. Requests for permission should be sent in writing to our headquarters office.

References to External Web Resources

Our website features links to third-party sites, offering additional information, products, or services. While these links are provided for your convenience, please be aware that we do not control and are not responsible for the content or practices of these external sites. We advise you to review the privacy policies and terms and conditions of any third-party sites you access through our website to ensure they comply with your expectations on privacy and data security.

Transaction

We understand that circumstances may change, and therefore offer a cancellation and refund policy for your peace of mind. Within the first 14 working days of your initial purchase, you have the option to cancel your subscription and receive a refund, provided you have not extensively used the paid service. Please note that any amounts paid in advance are generally non-refundable, except where expressly stated otherwise. Our aim is to ensure fairness and transparency in all transactions, and we strive to address any concerns promptly and efficiently.

Payment Return

Your satisfaction with our products is paramount to us. If, within 14 days of your purchase, you find that the product does not align with your expectations, you have the right to request a refund. Please understand that refund decisions are made at our discretion and may be influenced by various factors, including the efficiency of our payment processing partners, the platform used for the purchase (website or mobile app), and any applicable statutory fees and taxes. Requests submitted after the 14-day window will not be entertained.
Furthermore, we reserve the right to take appropriate actions, including the suspension of your account and the restriction of future use of our services, in cases where we suspect abuse of our refund policy.

Site Presence Online

Access to our website is granted on an interim basis, with the understanding that we may need to modify, suspend, or terminate our services or your access to them at any time without prior notification. Such changes could impact your ability to use the website or specific features within it. We are not liable for any damages that may arise from these modifications. To stay informed of potential changes, users should revisit our terms of service and policy updates periodically.

Cookie Policy

We are committed to transparency regarding the collection and processing of your personal information. Our Privacy Policy outlines how we handle your data and the purposes for which it is used. By using our services, you expressly consent to the processing of your personal information in accordance with our policies. It is essential to us that you are informed and comfortable with how your data is managed.

Stay Connected

Whenever you have particular questions or need extensive support with these terms, our customer support team is ready to assist you. We encourage you to contact us for in-depth guidance and to address any specific queries with a high level of detail.

Amendments to Terms

Our organization reserves the unilateral right to update, modify, or alter the terms and conditions of our services at any time. These changes could involve modifications to our service offerings, user interface, or administrative protocols without prior notice. It is imperative for users to regularly review the terms to remain informed of any adjustments. Your continued access or use of our services after such changes have been made public will be deemed as your acceptance of these updated terms.